Support

Welcome to the support page. Here, you’ll find answers to most of our frequently asked questions.
If you don’t see the answer you need here, let us know.

For answers to common questions, try the FAQ page.

If you’re encountering “Arial MS” font missing errors, you can download the correct fonts from the Software page.

For tips and tutorials, try the tutorials page.

Phone support: 1300 655 956 (Callback Service. Typical reply within 24 hours)

Email support: forms@photobooksrus.com.au

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Yes we're still operating. Business as usual.

In the interest of our staff and customer's health and safety, following health advice around COVID-19, our support staff are working remotely until further notice. Our business hours will remain the same and it is business as usual for us. Production of our full range of products remain unaffected.