Welcome to the support page. Here, you’ll find answers to most of our frequently asked questions.
If you don’t see the answer you need here, let us know.
For answers to common questions, try the FAQ page.
If you’re encountering “Arial MS” font missing errors, you can download the correct fonts from the Software page.
For tips and tutorials, try the tutorials page.
Phone support: 1300 655 956 (Callback Service. Typical reply within 24 hours)
Email support: firstname.lastname@example.org
Recent Support Articles
- Converting HEIC for use with PhotobooksRus
- Uploading multiple copies of a single project
- Bulk Orders
- About Our Voucher Codes
- Alternative Upload
- Checking For Updates
- Importing and replacing images
- Completing and Uploading a Project
- Project Setup
- Opening an Existing Project
- Creating A New Project In The Software
- Getting Started / Installation
- Manual Upload
- Check Your Upload