Welcome to the support page. Here, you’ll find answers to most of our frequently asked questions.
If you don’t see the answer you need here, let us know.
For answers to common questions, try the FAQ page.
If you’re encountering “Arial MS” font missing errors, you can download the correct fonts from the Software page.
For tips and tutorials, try the tutorials page.
Phone support: 1300 655 956 (Callback Service. Typical reply within 24 hours)
Email support: forms@photobooksrus.com.au
Recent Support Articles
- Tips for Enhancing Your Photobook with Text and Captions
- 5 Mother’s Day Gifts to Show Your Love
- The Ultimate Guide to Creating Your First Photobook
- Travel Photobooks that Print Adventures
- The Perfect Photobook For Everyone on Your Gift List
- How to Shop for the Perfect Christmas Gift at PhotobooksRus
- How to Create a Photobook That Will WOW!
- Top 5 Layout Styling Tips to Make Your Photobook Pages Pop!
- 5 Tips for Creating the Perfect Photo Book: Preserving Memories in Style
- Best Wedding Photobook Tips & Advice
- Converting HEIC for use with PhotobooksRus
- Uploading multiple copies of a single project
- Bulk Orders
- Tutorials
- About Our Voucher Codes
- Alternative Upload
- Checking For Updates
- Importing and replacing images
- Completing and Uploading a Project
- Project Setup
- Opening an Existing Project
- Creating A New Project In The Software
- Getting Started / Installation